The best commercial cleaning company like Courtesy Building Services, Inc. knows how important your business is to you and they believe that a well-maintained commercial building can attract more customers, which are the ones who drive your business.
Of equal importance are your workers as they’re the ones who will serve your clients. As a business leader, you have a responsibility to ensure that all your stakeholders’ needs are met and one of the things that they need is to have a clean place that they can work or do business. With this in mind, the best thing you should do is to look for good professional cleaning services because they know and understand all your needs just to ensure that your commercial property is spotless and always ready for more business.
Nevertheless, as a professional, you know that some things can’t be left to chance. For you to make sure that you’re getting the quality of service that you expect, there are several service standards that must be agreed before you sign the contract with a cleaning service provider.
Here are some of the performance standards that you must establish:
If the cleaning staff is a bit rude to your customers and employees, it’s a no go. The service provider must ensure that the right kinds of workers are placed in your business and must be fully trained not only in terms of customer service, but also in all areas that are needed for them to do a great job.
The first one you’d think must go without saying but the truth is that the people will have several opinions on what’s clean and what is not. Thus, the standard that’s needed for your business must be established. The standards must be based on your expectations and regulation that your business will need to be in compliance with. It’s perhaps the best thing to do on a scale with ratings from poor to excellent so that all can be aware once the standards are met and once they’re being exceeded or aren’t up to standard.
Cleaning services utilize different chemicals to carry out the work. It’s crucial that the providers maintain relevant safety and health standards so that neither their employees nor the customers are put in danger due to improper chemical use, improper utilization of equipment that could cause harm or careless work practices. Employees must also get the right training and ensure that its operations are compliant with relevant safety and health standards.
It may be irritating and disruptive if the cleaning staff is changed daily or worse, there aren’t enough people on hand to carry out the service adequately at any given time. If the business has to spend time inducting cleaning staff into your business or the job isn’t getting done on time de to the reason that the cleaning personnel are stretched, these are primary issues. The best provider of commercial cleaning and janitorial services like Courtesy Building Services, Inc. will have adequately staffed and stable operation at all times to meet all your needs.