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Is Your Janitorial Service Starting to Fail?
There will be hiccups every now and then when dealing with a commercial cleaning service. After all, it is normal for people to make mistakes since they are humans and not robots. However, problems arise if your commercial cleaners are making a lot of errors or they commit the same mistakes again and again to the point that it affects the normal functions of your facility.
However, with the current pandemic, there is a whole new concern that gets added to this mix, and the way your janitorial service runs becomes even more crucial. If you are searching for a new janitorial service, how can you be sure that the company you choose won’t be prone to mistakes? How will you identify the companies that understand all the risks of the existing global pandemic? How will you win the fight against it?
This might seem like a serious task to hire one company after another only to deal with the same old problems. You might start to think that janitorial services are just the same. This is not the case at all.
Below are some red flags you have to watch out for to keep yourself protected from companies that are either unable or unwilling to provide you and your facility effect services and your much needed peace of mind.
Problems with Employees
It is common to see companies that don’t screen their employees and some might even hire illegally just to lower their prices. Companies that take shortcuts on their frontline cleaning staff, the most crucial area of their business, will never try to do their best in other things they do. If this is not enough, staff members who work for less than their worth or those who don’t feel valued sometimes offer less than quality results. Poor practices when it comes to people are the perfect recipe for various problems and high turnover.
Unresponsiveness
Providers of janitorial services that lack effective and clear channels to deal with issues and complaints will never make the cut. Communication is the secret to deal with concerns the moment they pop up instead of merely waiting for them to get out of control and turn into time-consuming and costly problems. Since cleaners will make mistakes every now and then, one difference between good companies from bad ones is the way they communicate and address the issue.
Lack of Consistency
No matter how much your budget for cleaning is, it is just unacceptable to receive inconsistent service and will lead to issues down the road. Expert cleaning companies are proud to offer an easy to understand quote that will present you the things you will pay for. This way, they will be responsible for the job that they agreed to do. The very first step in any agreement is to have everyone aware of the task that should be done and how much it costs to facilitate a long term and successful partnership. Don’t let your tight budget make you settle for less than what you deserve.
With Courtesy Building Services, Inc, you can be sure that you won’t be dealing with these concerns so you can have the assurance that you are working with only the best commercial cleaners.